Agreement
These Terms apply alongside any separate written agreement we enter into with you. Where a written agreement exists, its terms take precedence over these Terms in the event of a conflict.
Our services
Solyxen designs, builds and maintains software, and runs business operations such as customer support, back office, finance and data work. The scope, deliverables, timelines and fees for any engagement are set out in the relevant proposal or statement of work.
Client responsibilities
You agree to provide accurate and complete information needed to deliver our services, to cooperate with us in good time, and to make decisions and approvals available when required. Delays caused by failure to meet these responsibilities may affect timelines and pricing.
Acceptable use
You agree not to use our website or services in any way that is unlawful, harmful, or that interferes with their operation, or to attempt to gain unauthorised access to our systems or the systems of our partners.
Intellectual property
We retain all rights in our own materials, methods and tools. Deliverables we produce specifically for you are assigned or licensed to you under the terms of your written agreement. Third-party materials remain the property of their respective owners.
Confidentiality
Each party agrees to keep confidential information received from the other confidential, to use it only for the purposes of the engagement, and not to disclose it to third parties without consent, except where required by law.
Fees and payment
Fees are set out in the relevant proposal or statement of work. Invoices are payable according to the agreed terms. Late payment may result in suspension of services until outstanding amounts are cleared, and may accrue interest as permitted by law.
Warranties and disclaimer
We provide our services with reasonable skill and care. Our website is provided “as is” and, to the fullest extent permitted by law, we make no warranties, express or implied, regarding its availability, accuracy or fitness for a particular purpose.
Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, consequential or special damages. Our total liability in connection with any engagement is limited to the fees paid or payable to us for that engagement.
Indemnification
You agree to indemnify us against claims arising from your breach of these Terms or your unlawful use of our services, to the extent permitted by law.
Termination
You may stop using our website at any time. Engagements may be ended under the terms of your written agreement. Rights and obligations meant to survive termination, including confidentiality and limitation of liability, will do so.
Changes to these Terms
We may revise these Terms from time to time. Revised Terms take effect when published on this page, with the date of the latest update shown above.
Contact
If you have any questions about these Terms, contact us at business@solyxen.com.
Questions about these Terms? Write to us and a real person will reply.
Write to us